NORTHSIDE Dental Co
Opens in Northside
One of Northside’s newest neighbors opened its doors for the first time last month during the COVID-19 pandemic. The space at the corner of Westwood and Hermitage had been undergoing extensive renovation for months. The result is a 3, 400 square foot elegantly designed suite of dental offices, with Chelsea Tolbert, DDS at the helm.
Outfitted with the latest in dental technology, including i CAT™ 3D Imaging and portable Nomad x-ray systems, Northside Dental offers a unique patient experience. From the moment you walk in you’ll notice the differences. The reception lobby offers a deluxe coffee bar, Netflix-enabled patient TVs, and even an iPad game room.
"Our goal is to design an experience where every patient feels comfortable and welcomed as they receive excellent care from Dr. Tolbert," says Katelin Heim, office and patient experience manager.
Northside Dental offers a full range of dental service from cosmetic and restorative to general and emergency, keeping patient comfort and safety foremost in mind. “I would hope that patients would describe my patient care as compassionate, gentle, thorough, and kind,” says Dr. Tolbert. “We hope to surprise and delight patients at every turn in so they will enjoy coming to visit us.”
With patient and staff safety their top priority, Northside Dental is following every protocol to combat COVID-19. They ask patients to brush and floss before their appointments, and that only one patient enter the offices at time; family members should wait outside in the car. If an adult accompanies a child, the adult must wear a face mask at all times during the appointment.
Staff are taking all precautions to ensure patient safety. Dental chairs are completely disinfected after each appointment, and staff wear PPEs that can include face shields, masks and disposable gowns. Staff are disinfecting door handles constantly, hand sanitizer is available throughout the offices, and if a patient happens to use a pen, they are welcome to keep it.